1. Introduction
GPU Platform ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our GPU rental platform and services.
By using our Services, you consent to the data practices described in this policy.
2. Information We Collect
We collect several types of information:
2.1 Personal Information You Provide
- Account information: email address, name, company name
- Payment information: billing address, payment method details (processed securely through third-party payment processors)
- Communications: messages, feedback, support requests
- Provider information: for GPU providers, additional KYC information including identification documents, business licenses
2.2 Automatically Collected Information
- Usage data: GPU usage metrics, session duration, features used
- Technical data: IP address, browser type, device information, operating system
- Cookies and tracking technologies: see our Cookie Policy below
- Log data: server logs, error logs, access times
3. How We Use Your Information
We use your information for the following purposes:
- Service Provision: To provide, maintain, and improve our GPU rental services
- Account Management: To create and manage your account, authenticate users
- Billing and Payments: To process transactions, generate invoices, and handle payments
- Communication: To send service notifications, updates, security alerts, and marketing communications (with your consent)
- Security: To detect, prevent, and respond to fraud, abuse, security risks, and technical issues
- Compliance: To comply with legal obligations, enforce our Terms of Service
- Analytics and Improvement: To understand usage patterns, improve user experience, develop new features
- Provider Verification: To conduct KYC checks for GPU providers
4. Legal Basis for Processing (GDPR)
We process your personal data based on the following legal grounds:
- Contract Performance: Processing necessary to provide our services under our Terms of Service
- Consent: Where you have given explicit consent for specific processing activities
- Legitimate Interests: For fraud prevention, security, and service improvement
- Legal Obligation: To comply with applicable laws and regulations
5. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who provide infrastructure, payment processing, analytics, and other services
- GPU Providers: Limited information shared with providers whose GPUs you rent (e.g., usage metrics)
- Business Transfers: In connection with mergers, acquisitions, or sale of assets
- Legal Requirements: When required by law, court order, or to protect our rights
- With Your Consent: Any other sharing with your explicit consent
We do not sell your personal data to third parties.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data:
- Encryption of data in transit (TLS/SSL) and at rest
- Access controls and authentication mechanisms
- Regular security audits and penetration testing
- Employee training on data protection
- Incident response procedures
- Secure data center facilities
7. Data Retention
We retain your personal data only for as long as necessary:
- Active accounts: while your account is active and for a reasonable period thereafter
- Legal obligations: as required by law (e.g., tax records, consent logs)
- Legitimate business purposes: for fraud prevention, dispute resolution
After the retention period, we securely delete or anonymize your personal data.
8. Your Rights
Under GDPR and other data protection laws, you have the following rights:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Restriction: Limit how we use your data
- Portability: Receive your data in a structured, machine-readable format
- Object: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent for processing (where consent is the legal basis)
- Complain: Lodge a complaint with your data protection authority
To exercise these rights, contact us at privacy@gpuplatform.eu
9. Cookies and Tracking
We use cookies and similar tracking technologies. You can control cookies through your browser settings. For more information, see our detailed Cookie Policy.
10. International Data Transfers
Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
11. Children's Privacy
Our Services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a notice on our platform. Your continued use of the Services after changes become effective constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Data Protection Officer
Email: dpo@gpuplatform.eu
Address: [Your Company Address]